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Question: 1
Which type of application variables are used to reference the sample prompts?
A. RAN type variables
B. STRING type variables
C. MUSIC type variables
D. LANGUAGE type variables
Answer : B
Question: 2
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
A. Verify SIP trunks are available for the ACCS integration.
B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
C. Administer the ACCS system SIP Domain to match the IP Office.
D. Change the IP Office SIP Domain to match the ACCS system.
Answer: BD
Question: 3
Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)
A. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,
B. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.
C. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.
D. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.
E. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp
Answer : A, C, D
Question: 4
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered
by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
A. A new short code needs to be set up in the ACCS.
B. A corresponding CDN needs to be set up
C. A new SIP extension needs to be added to the IP Office.
D. A short code needs to be added on the IP Office.
Answer: AC
Question:5
Which two are requirements for the SIP Extension on the IP Office system? (Choose two.)
A. "Call Waiting On" must be enabled to allow the system to handle more than one call at a time.
B. The SIP extension type must be H.323.
C. The SIP extension must be In the same number range as the agent telephone numbers.
D. A single SIP extension is required for integration between IP Office and Avaya Contact Center Select (ACCS).
Answer: CD
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